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Shelly Plus 1PM Wi-Fi Fixes

Stop the constant disconnects with these proven, field-tested troubleshooting steps for your relay.

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Check Your 2.4GHz Band

The Shelly Plus 1PM strictly requires a 2.4GHz network; it cannot connect to 5GHz bands.

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Avoid Unified Smart SSIDs

Unified SSIDs often force devices onto 5GHz, causing the Shelly to drop connections frequently.

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Update Your Firmware

Older factory firmware often lacks critical stability patches; update via the Shelly Cloud app.

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Perform a Hard Reset

If the device remains stuck, reset it completely to clear corrupted network configurations.

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