Stop the constant disconnects with these proven, field-tested troubleshooting steps for your relay.
The Shelly Plus 1PM strictly requires a 2.4GHz network; it cannot connect to 5GHz bands.
Unified SSIDs often force devices onto 5GHz, causing the Shelly to drop connections frequently.
Older factory firmware often lacks critical stability patches; update via the Shelly Cloud app.
If the device remains stuck, reset it completely to clear corrupted network configurations.
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