Don't panic; your machine isn't broken, it's just stuck in a mechanical jam.
The drive motor stalls when the brewing unit encounters resistance, triggering a protective mechanical lockout.
Excessive coffee dose, dry O-rings, or accumulated coffee oils often lead to internal hardware failure.
Jura machines require a full service every 3 to 5 years to keep internal parts running.
Unplug the machine and manually assist the brew group; never force the fragile nylon gears.
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